{"id":154,"date":"2026-10-13T10:33:29","date_gmt":"2026-10-13T08:33:29","guid":{"rendered":"https:\/\/www.zaskolime.sk\/?post_type=zs_kurz&#038;p=154"},"modified":"2026-10-13T10:33:29","modified_gmt":"2026-10-13T08:33:29","slug":"riesenie-konfliktov","status":"publish","type":"zs_kurz","link":"https:\/\/www.zaskolime.sk\/index.php\/skolenia\/komunikacne-zrucnosti\/riesenie-konfliktov\/","title":{"rendered":"Rie\u0161enie konfliktov"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Konflikty s\u00fa prirodzenou s\u00fa\u010das\u0165ou ka\u017edej pr\u00e1ce. \u013dudia maj\u00fa rozdielne n\u00e1zory, ciele aj sp\u00f4soby pr\u00e1ce a sk\u00f4r \u010di nesk\u00f4r sa to niekde stretne. Probl\u00e9m nie je v tom, \u017ee konflikt vznikne, ale v tom, ako ho rie\u0161ime. Nerie\u0161en\u00fd spor sa \u0165ah\u00e1 t\u00fd\u017edne, otravuje atmosf\u00e9ru v t\u00edme a berie energiu, ktor\u00e1 potom ch\u00fdba pri samotnej pr\u00e1ci.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kurz Rie\u0161enie konfliktov v\u00e1m uk\u00e1\u017ee, ako ku konfliktom pristupova\u0165 pokojne a kon\u0161trukt\u00edvne. Pozrieme sa na to, pre\u010do konflikty vznikaj\u00fa a ako sa vyv\u00edjaj\u00fa, ak\u00e9 \u0161t\u00fdly rie\u0161enia \u013eudia pou\u017e\u00edvaj\u00fa a kedy sa ktor\u00fd oplat\u00ed. Nau\u010d\u00edte sa upokoji\u0165 em\u00f3cie, oddeli\u0165 \u010dloveka od probl\u00e9mu, odhali\u0165 skuto\u010dn\u00e9 z\u00e1ujmy oboch str\u00e1n a dospie\u0165 k dohode, ktor\u00e1 vydr\u017e\u00ed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tr\u00e9ning je postaven\u00fd na modelov\u00fdch situ\u00e1ci\u00e1ch z pracovn\u00e9ho prostredia, ako je spor medzi kolegami, nezhoda s nadriaden\u00fdm \u010di konflikt medzi oddeleniami. \u00da\u010dastn\u00edci si vysk\u00fa\u0161aj\u00fa konfliktn\u00fd rozhovor v bezpe\u010dnom prostred\u00ed a odch\u00e1dzaj\u00fa s jasn\u00fdm postupom, ako ho vies\u0165 aj v re\u00e1lnej situ\u00e1cii.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Praktick\u00fd kurz o tom, ako konflikty v pr\u00e1ci rozpozna\u0165 v\u010das, upokoji\u0165 vyhroten\u00fa situ\u00e1ciu a n\u00e1js\u0165 rie\u0161enie, s ktor\u00fdm m\u00f4\u017eu \u017ei\u0165 obe strany. Nau\u010d\u00edte sa zvl\u00e1da\u0165 vlastn\u00e9 em\u00f3cie, vies\u0165 n\u00e1ro\u010dn\u00fd rozhovor a pom\u00f4c\u0165 aj kolegom, ktor\u00ed sa nevedia dohodn\u00fa\u0165.<\/p>\n","protected":false},"featured_media":155,"menu_order":0,"template":"","zs_kategoria":[5],"class_list":["post-154","zs_kurz","type-zs_kurz","status-publish","has-post-thumbnail","hentry","zs_kategoria-komunikacne-zrucnosti"],"_links":{"self":[{"href":"https:\/\/www.zaskolime.sk\/index.php\/wp-json\/wp\/v2\/zs_kurz\/154","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.zaskolime.sk\/index.php\/wp-json\/wp\/v2\/zs_kurz"}],"about":[{"href":"https:\/\/www.zaskolime.sk\/index.php\/wp-json\/wp\/v2\/types\/zs_kurz"}],"version-history":[{"count":1,"href":"https:\/\/www.zaskolime.sk\/index.php\/wp-json\/wp\/v2\/zs_kurz\/154\/revisions"}],"predecessor-version":[{"id":156,"href":"https:\/\/www.zaskolime.sk\/index.php\/wp-json\/wp\/v2\/zs_kurz\/154\/revisions\/156"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.zaskolime.sk\/index.php\/wp-json\/wp\/v2\/media\/155"}],"wp:attachment":[{"href":"https:\/\/www.zaskolime.sk\/index.php\/wp-json\/wp\/v2\/media?parent=154"}],"wp:term":[{"taxonomy":"zs_kategoria","embeddable":true,"href":"https:\/\/www.zaskolime.sk\/index.php\/wp-json\/wp\/v2\/zs_kategoria?post=154"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}